Return and Refund Policy

Return and Refund Policy

All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. We will fix any mistakes made on behalf of the company.

If the product you received is deemed defective your order is eligible for a return or exchange. If your item arrives damaged or is not the correct item, please contact us at shalama@prettygirlsgohardtoo.com

We thank you for understanding this policy!

 

I RECEIVED A DEFECTIVE / WRONG PRODUCT

We apologize for the mix-up and want to ensure you get the right item as quickly as possible! Feel free to send us an email to shalama@prettygirlsgohardtoo.com to notify us of the mix up.

Please include your order numbername and email used on the order. Make sure to specify the concern: original product ordered as well as the actual product you received including the style/design, color and size.

Please attach picture of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.